Frequently Asked Questions
Answers before you get in touch
How engagements start, how pricing works, and what to have ready before the first session.
What this page covers
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Getting Started 4 questions
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Choosing a Service 2 questions
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Scope and Pricing 3 questions
Getting Started
How does an engagement start?
Send an inquiry with a short description of your project, or request a discovery call. Alivia follows up to confirm the right service and the next steps.
Do you work virtually or in person?
Both. Alivia works virtually with organizations in any region, and in person in the Twin Cities.
What happens on a discovery call?
You describe where the work is and what is getting in the way. Alivia asks questions, then tells you which service fits and what it would cover. There is no obligation to book anything afterwards.
How quickly can work begin?
That depends on the service and current availability. Timing is confirmed in writing along with scope before anything starts, so you are never guessing at a start date.
Choosing a Service
What if I am not sure which service fits?
Use the Which Service Fits guide, or describe your situation in the inquiry form. Alivia will point you to the right starting point, including when that is a smaller piece of work than you expected.
Can you work on more than one program at a time?
The Fractional Program Partner engagement covers one active program. If you have several, say so in your inquiry and the scope is discussed before anything is agreed.
Scope and Pricing
How does pricing work?
Each service has a stated starting price and scope, listed on its own page. Work beyond that starting scope is quoted separately and agreed in writing before it begins.
Can I add scope beyond a starting package?
Yes. Each service page lists what sits outside the starting scope, and any addition is agreed in writing before the work happens.
What do you need from me to get started?
Each service page lists what the engagement includes and what you provide, so you know what to prepare before the first session.
Still Have a Question
Ask Alivia directly
Anything this page does not cover, send it over. Inquiries go straight to Alivia.